Frequently Asked Questions
Everything you need to know about bringing Tang & Co. into your home.
What is the typical shipping timeline for furniture and decor?
Standard decor items typically ship within 3-5 business days. Larger furniture pieces require specialized freight handling and generally arrive within 2-4 weeks, depending on your location.
Do you offer international shipping?
Currently, Tang & Co. ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable unless they arrive damaged.
How can I track the status of my order?
Once your order departs our warehouse, you will receive an email confirmation with a tracking link. For large furniture deliveries, our white-glove service partner will call you directly to schedule a delivery window.
Are your wood products sustainably sourced?
Sustainability is a core value at Tang & Co. We partner with artisans who use FSC-certified timber and reclaimed materials to ensure our environmental footprint remains as small as possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture purchases.